Refund and Returns Policy
At ECONOSOFTS, customer satisfaction is at the core of our values. We understand that sometimes products may not meet expectations, and we are committed to providing a hassle-free refund and returns process. Please take a moment to review our policy below.
1. Refund Policy Overview:
We proudly offer a 7-day refund policy on eligible products. If, for any reason, you are dissatisfied with your purchase, kindly contact our dedicated customer service team within 7 days of receiving the product.
2. Exceptions and Replacements:
Subscriptions: As a company specializing in subscriptions, software, and various paid tools, we appreciate the uniqueness of your preferred products. Unfortunately, subscriptions are non-refundable as they are tailored to provide you with your desired services.
Software and Tools: For software or tools that do not align with the provided description, we are dedicated to resolving any issues promptly. Contact us within 1 week of purchase, and we will replace the product to ensure your complete satisfaction.
3. Refund Process for ECONOSOFTS Products:
Tools and Software Developed by ECONOSOFTS: Should you encounter any problems with tools or software developed by ECONOSOFTS, or if they fail to meet the specified criteria, we are more than willing to issue a refund. Notify us of the issue, and we will initiate the refund process.
4. Contacting Customer Service:
To initiate a refund or replacement, please contact our customer service team via email at support mail or our helpline at WhatsApp. We are here to assist you.
5. Providing Feedback:
Your feedback is essential to us. If you have suggestions or concerns about our products or services, please share them. Your insights help us improve and deliver better experiences to our customers.
6. Conclusion:
At ECONOSOFTS, we are dedicated to ensuring that our customers are delighted with their purchases. While subscriptions are non-refundable, we are committed to swiftly addressing issues with software and tools. Thank you for choosing ECONOSOFTS, and we appreciate the opportunity to serve you.
Note: This policy is effective from 27-12-2023. ECONOSOFTS reserves the right to modify or update this policy at any time. Customers will be notified of any changes.
